Service Packages
- Market appraisal & advice on achievable rent
- Professional photos & floorplan
- Listing on the major portals + social ads
- Accompanied viewings & feedback
- Comprehensive tenant referencing
- Drafting the Assured Shorthold Tenancy (AST)
- Collection of first month’s rent & security deposit
- All Let‑Only services plus
- Monthly rent collection & statements
- Chasing late payments & serving rent‑arrears notices
- Annual rent‑review guidance
- Tenancy renewal negotiation
- All Rent Collection services plus
- Quarterly inspections & digital reports
- 24/7 maintenance reporting portal
- Organising repairs with vetted contractors
- Deposit dispute handling
- Serving possession notices & court attendance (if required)
Fees & Additional Charges (All fees exclude VAT)
| Service | Fee | Description |
|---|---|---|
| Deposit Protection | £50 | Registration with a government‑approved scheme & prescribed information |
| Tenancy Renewal | £100 | Negotiation, drafting & securing signatures on renewal agreement |
| Inventory Report | £90 | Independent, photographic inventory & check‑in schedule |
| Issuing Notice of Seeking Possession | £150 | Preparation & service of Section 8 or Section 21 notice |
| Issuing Rent Increase Notice | £30 | Service of Section 13 notice & rent review letter |
| Arranging Gas Safety Check | £90 | Annual CP12 certificate carried out by Gas Safe engineer |
| Arranging Electrical Safety Check (EICR) | £140 | Five‑year Electrical Installation Condition Report |
| Energy Performance Certificate Admin | £90 | Booking & filing of EPC plus digital copy |
| Duplicate / Extra Keys | £10 per key | Cutting & testing of additional keys |
| Posting Set Keys | £15 | Tracked delivery of key sets within UK |
| Handling Utility & Council Tax Bills | Quote on request | Bill payment & reconciliation on behalf of landlord |
Looking for something not listed? Get in touch and we’ll be happy to quote.
Compliance & Legal Obligations
You must provide tenants with: a valid EPC (E rating or above), current Gas Safety Certificate (renewed annually), Electrical Installation Condition Report (every 5 years), and, in some regions, a Selective Licence. Smoke alarms must be fitted on every floor and carbon‑monoxide alarms in rooms with solid‑fuel appliances.
Deposits are lodged with the Tenancy Deposit Scheme (TDS) within 30 days, and prescribed information is served on all parties. We hold deposits as stakeholder, ensuring impartial dispute resolution at the end of the tenancy.
Yes – for just £25 per month (optional) our Rent & Legal warranty covers missed payments up to £2,500 per month, legal costs for eviction proceedings and 50 % of rent for three months post‑eviction while we re‑let.
General FAQs
Our average void period is 12 days from marketing launch to move‑in. Accurate pricing, high‑quality marketing and proactive tenant‑matching mean most homes let from the first two viewings.
Yes. We’ll manage the hand‑over, transfer deposits, and notify tenants – ensuring continuity with zero disruption. Check any notice periods in your current agreement; we’ll advise and even serve notice on your behalf.
Rent is transferred by BACS within 14 working days of receipt, accompanied by a detailed statement. You can also log in to our online landlord portal 24/7 to view payments and invoices.